Refund policy
Returns
We accept returns within 14 days of delivery. To be eligible for a return, items must be unworn, unwashed, free of makeup, deodorant, pet hair, odors, and any signs of wear with all original tags attached.
Non-Returnable Items
For hygiene and quality reasons, the following items cannot be returned:
- Sale items or items purchased at a discounted price
- Jewelry, accessories, hats, and hair accessories
- Gift cards
- Personalized or custom items
Return Process
To start a return, please email us at info@saylorpageboutique.com within 14 days of receiving your order with your order number and reason for the return. Once your return is approved, we will provide the next steps.
Customers are responsible for return shipping costs. Original shipping fees are non-refundable.
Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund. Approved refunds will be issued to the original form of payment. Please allow 3–5 business days for your refund to process.
Exchanges
At this time, we do not offer direct exchanges. If you need a different size or style, please return your item and place a new order.
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 3 days of delivery with photos of the item and original packaging so we can make it right.
Thank you for supporting our small business! We appreciate you shopping with Saylor Page Boutique and hope you love your pieces as much as we do. 🤍